Effective date: October 28, 2026

13829138 Canada Inc., operating as Max Events (“Max Events,” “we,” “us” or “our”), respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains what information we collect through maxevents.ca, why we collect it, how it may be used and shared, and the choices available to you.

1. Information We Collect

Information you provide to us

We collect personal information when you contact us, submit an inquiry form, request information about our services or otherwise communicate with us.

This information may include:

• Your name

• Organization or company

• Email address

• Telephone number

• Event name or type

• Event date or anticipated timing

• City and venue, if known

• Estimated attendance

• Estimated event budget

• The services or support you require

• Information about your event, project or current challenges

• How you heard about Max Events

• Any other information you choose to include in your message

Please do not submit sensitive personal information through our website unless we specifically request it.

Information collected automatically

When you visit our website, Squarespace and Google Analytics may automatically collect certain technical and usage information. This may include:

- Your IP address

- Browser and device type

- Operating system

- General geographic location

- Pages viewed and actions taken on the website

- Referring website or source

- Date and time of your visit

- Cookie and similar technology identifiers

This information helps us understand how people find and use our website and allows us to improve its performance and content.

2. How We Use Personal Information

We may use personal information to:

• Respond to inquiries and requests

• Assess whether Max Events is a suitable fit for a project

• Communicate about potential or active engagements

• Prepare proposals, estimates or agreements

• Provide and improve our services

• Operate, maintain and secure our website

• Understand website traffic and usage

• Maintain appropriate business and project records

• Meet legal, regulatory, insurance and contractual obligations

• Protect our rights, property, team members and clients

We will not use personal information for a materially different purpose without obtaining additional consent where required.

3. Marketing Communications

Submitting an inquiry or contacting Max Events does not automatically subscribe you to marketing communications.

If we introduce a newsletter or other marketing communications in the future, we will ask for separate consent where required. You will be able to withdraw that consent at any time by using the unsubscribe option included in the communication or by contacting us.

Withdrawing from marketing communications will not prevent us from responding to an active inquiry or communicating with you about an existing business relationship.

## 4. Cookies and Analytics

Our website may use cookies and similar technologies to operate properly, remember preferences, understand website activity and improve the visitor experience.

Squarespace may place cookies that are necessary for website functionality. Google Analytics may use analytics cookies or similar technologies to provide aggregated information about how visitors use the site.

You may be able to control or disable cookies through your browser settings or the cookie controls provided on our website. Disabling certain cookies may affect how some parts of the website function.

5. When We Share Information

We may share personal information with service providers that help us operate our website and business, including:

• Squarespace, which hosts and supports our website

• Google Analytics, which provides website traffic and usage analytics

• Professional advisers, including legal, accounting or insurance professionals, when reasonably necessary

• Government, regulatory or law-enforcement authorities when disclosure is required or permitted by law

We may also disclose information in connection with a proposed or completed sale, financing, restructuring or transfer of all or part of our business, subject to appropriate confidentiality protections.

Max Events does not sell or rent personal information.

6. Processing Outside Canada

Some of our service providers may store or process information outside Canada, including in the United States or other jurisdictions. Information processed outside Canada may be subject to the laws of the jurisdiction where it is stored or processed and may be accessible to courts, governments or law-enforcement authorities in that jurisdiction.

Max Events remains responsible for personal information under its control and takes reasonable steps to work with service providers that maintain appropriate safeguards.

7. Retention

We retain personal information only for as long as reasonably necessary to:

• Respond to an inquiry

• Evaluate or maintain a business relationship

• Deliver our services

• Maintain appropriate business, project and financial records

• Meet legal, insurance and contractual requirements

• Resolve disputes or enforce agreements

When personal information is no longer reasonably required, we will delete, destroy or anonymize it, subject to applicable legal and business requirements.

8. Safeguards

We use reasonable administrative, technical and organizational safeguards appropriate to the nature of the information in our care.

No website, email service or electronic storage system is completely secure. While we take reasonable steps to protect personal information, we cannot guarantee the absolute security of information transmitted electronically.

9. Your Privacy Rights

Subject to applicable law, you may ask us to:

• Confirm whether we hold personal information about you

• Provide access to your personal information

• Correct inaccurate or incomplete informatio

• Withdraw consent to certain uses of your information

• Delete information that we are not required to retain

• Explain how your information has been used or disclosed

We may need to verify your identity before responding. Some requests may be subject to legal exceptions or retention requirements.

To make a privacy request, contact us using the information below.

10. Third-Party Websites

Our website may contain links to websites operated by clients, partners, venues, suppliers or other third parties. Max Events is not responsible for the privacy practices, security or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

11. Children’s Privacy

Our website and services are intended for businesses, organizations and event professionals. They are not directed toward children, and we do not knowingly collect personal information from children through the website.

12. Changes to This Policy

We may update this Privacy Policy as our website, services or legal obligations change. The revised version will be posted on this page with an updated effective date.

We encourage visitors to review this policy periodically.

13. Contact Us

Questions, concerns or requests regarding this Privacy Policy or our handling of personal information may be directed to:

Jodie Becker‍ ‍
Privacy Contact
13829138 Canada Inc., operating as Max Events
Ontario, Canada
Email: jodie@maxevents.ca

If you are not satisfied with our response, you may also contact the Office of the Privacy Commissioner of Canada at [priv.gc.ca](https://www.priv.gc.ca/).